Performance Responsibilities


  • Waste Associates Responsibilities:
    Waste Associates is responsible for accurately communicating the details of the service request, including the size, type, and location of the dumpster; the timeline for delivery and pickup; and any specific customer requirements. Waste Associates must also ensure timely payment to the hauler based on agreed terms.
  • Hauler Responsibilities:
    The hauler is responsible for performing the requested services with professionalism and in compliance with local, state, and federal regulations. This includes timely delivery, proper placement, and safe removal of the dumpster, as well as disposal of waste in accordance with environmental laws and ordinances.

Liability

  • Waste Associates:
    Waste Associates is not liable for damages, injuries, or losses arising from the hauler’s operations.
  • Hauler:
    The hauler assumes full liability for operational risks, including property damage, injuries, or environmental violations caused by their equipment, employees, or actions while performing the contracted services.

Insurance Requirements

  • Waste Associates:
    Waste Associates must maintain appropriate insurance coverage to protect against risks inherent to its role, such as errors and omissions insurance, to address any miscommunication or contractual disputes with customers or haulers.
  • Hauler:
    The hauler must maintain adequate liability insurance, workers’ compensation insurance (if applicable), and vehicle/equipment coverage to safeguard against damages, accidents, or injuries during the provision of services. The hauler must provide proof of insurance upon request and ensure policies remain valid throughout the term of the agreement.

Mutual Obligations

Both parties agree to communicate promptly and resolve disputes professionally. Both Waste Associates and hauler must operate in good faith to ensure customer satisfaction and regulatory compliance.

This statement serves to clarify the roles and responsibilities of each party and does not supersede any existing contract or agreement.

Read what our clients have to say

Your no-savings, no-fee agreement made it simple to get started and your trash stream audit documented areas of savings that made perfect sense. Your ongoing support to our staff, as well as the invoice and trash stream auditing program will ensure that we continue to have an efficient trash disposal program.

Manheim Township School District

We had nothing to lose, other than continuing to overpay for these monthly expenses. Your risk free zero up-front cost structure made it easy to get started. We are now saving over 60% on our trash and recycling with peace of mind that our disposal practices are environmentally friendly…

Fairway Building Products

Briarcrest has experienced many changes over the last two years, including a large increase in occupied households as well as our township’s change in trash hauler.  Waste Associates made it easy to evaluate our needs, increase our service level, and deal with a township appointed hauler increase, all while still saving us money.  Your ongoing support to our administrative staff and invoicing auditing program assures that we are paying for the right services at the right price.

Briarcrest Gardens